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June five, 2014 at 2:29 am Hi previous calendar year I got a 2013 new Harley Unwanted fat bob fxdf 10,000 miles on it or so I used to be cleansing it this year 2014 on one of several front shocks seemed up beneath the tripel tree on The underside of it experienced a crake it on remaining of the middle bolt and crake to the proper aspect this shock mount could have took my lifetime or some outher folks life final 12 months or the beginning of the year. this was a fresh bike hardly ever ben in a reck completely new. Harley is repairing it now without cost if I didn't see this I might have ben killed aiderrondack Harley up point out new York is correcting the bicycle without cost. yes I am pleased Harley is fixing it but what about the rest of the 2013 Excess fat bobs out their could thay provide the similar trouble ?

Okay, so I didn’t force them to fix it quick. I advised them a number of periods I desired it carried out appropriate, not speedy. The first time they last but not least known as me (right after acquiring my Trike for nearly two months) and advised me it absolutely was ready to pick up my wife dropped me off (we Stay 30 minutes in the dealership). But it surely turned out the trike wasn’t Completely ready at all and my spouse needed to return and get me. Per week afterwards they again mentioned it had been Completely ready so I went for getting it. This time they turned it over to me supposedly Prepared but stated they nevertheless “owed” me a Parking Brake Change Sensor and two Tank Emblems. They gave me my Trike back again Definitely filthy, but at that point I didn’t care, I just required it back again. They gave me no paperwork, ostensibly since they even now owed me two goods that were on purchase. I acquired the Trike household without challenge, and the following day went to put my stuff again in it and clean it. I commenced the trike and it ran for about two or 3 seconds then died and wouldn’t get started. It took me Pretty much an hour of trouble taking pictures right before I found which the fuel line had turn out to be disconnected from The underside from the tank. Evidently the snap connector experienced not been seated effectively and it had vibrated unfastened (don't forget, I am not a mechanic and choose to depart the trike repairs into the supposedly qualified technicians). That’s a real Silly factor not to do properly when putting a motorbike back again alongside one another. But it really doesn’t end there. Quite a few days go by of poor weather so I don’t reach trip whatsoever for more than per week, but today I eventually get every little thing settled and was going to Choose a ride (much too The dealership to find out why they hadn’t termed me still and why the elements hadn’t can be found in). I did a Verify of anything and found I had no tail lights or brake lights on the rear fenders. (You could envision that now I’m definitely starting to rethink The entire Harley Davidson practical experience.

June 30, 2014 at three:25 pm Being an “Old Maritime Vet,” that has owned Harley’s considering the fact that 1966, It's come to my attention that Harley has surreptitiously long gone about denying warranty promises, both equally for Dealer mounted handicapped modifications violating equal protection guidelines, and contending that Veterans flying the American, POW, or Services Flag on their bikes, and trikes are an unauthorized modification voiding any guarantee. Any correspondence sent to High definition finally ends up at Customer Service, won't issue who its addressed far too. Correspondence received from HD is usually ‘unsigned,’ company social obligation is actually a joke. High definition donates revenue towards the DAV, than fails to honor the guarantee any time a disabled Vet has to have a modification to trip the bicycle, Than to contend which the symbol of American Values, flown within the back of a trike/bicycle creates detrimental drag within the clutch and transmission, is true up there with “Bullwinkle’s Fractured Fairy Tales.

“ An entire not enough concern or desire get more info to do the correct issue. Prevalent perception? Courtesy? I’m sure if Matt or anybody just before Matt experienced explained, Alright give him $seven-hundred and they may articulate the reason to you or the person who must approve it, there would not have already been any dilemma. The resolution was uncomplicated and noticeable nonetheless everyone in customer care missed it or just really did not care. So I convey it to you Mr Levatich. How would you feel if you had been me? What would you've anticipated? I'd gladly make a trip to sit and discuss head to head with you and your client care group since that’s how strongly I truly feel concerning this. The solution was mis represented, The elements counter was sick informed, Tech Assistance was erroneous in its info costing myself as well as the dealership considerable time and I did every thing that I was asked to do by Harley, in good religion and what did I get in return? Insulted, supplemental fees and an make an effort to bully me into accepting the insulting present. I need to thanks for your time and energy and assistance with this make a difference. However it could feel small and insignificant within the everyday scheme of factors within just your business, it can be neither to Those people of us who purchase and ride your solution. We work hard just as you need to do. Money and time are equally as worthwhile to us as These are to you personally. We do hope the same courtesy and respect that you anticipate. You anticipate honesty and loyalty out of your staff. We assume honesty and loyalty from Harley. I gained neither. I sit up for Listening to from you and reaching a satisfactory resolution to my difficulty.

” I defined I required Yet another set of headsets considering that these can not be moved and there is no sections breakdown and I wanted reimbursement for my visits on the vendor. I was all over again instructed by Debbie she would get it to her supervisor and have back to me.

Just not ideal. The GPS reveals my pace just because the speedometer. Now, the GPS operates off a satellite to supply the maps. Doesn’t the velocity run from the satellite also? It does on every single GPS I’ve owned……not this 1……..operates off the VSS (Car or truck Pace Sensor). Who’s idea was it to do this??? Love my journey……just the small matters that needs to be specified consideration. Hopefully HD will reply to me as they don’t accept e-mails “at the moment”……..and contacting the HQ to talk to somebody that’s actually respiration oxygen is an extremely hard task.

This is among the few enterprises in Kingaroy which has remained for over thirty yrs, a lot of companies have opened and shut With this time, even so this enterprise still continues to be. How will you probably dilemma the ‘viability’ of the company?

I'm able to’t feel the caliber of Harley Davidson on these a pricey bicycle can only past that wanting a time?

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August 25, 2014 at 10:43 pm I was with a few on there 2014 limited Harley Davidson. The brakes went out as well as the clutch went terrible, they ended up while in the bean field. In Wisconsin. twenty five miles north of sauk parie Harley Davidson. The supplier also owns Harley Davidson in Dubuque. The bike has 1700 miles. Dave experienced his wife about the back. called the supplier they desired us to connect with the towing business. Bikes underneath warranty. Dave had the bicycle towed to Sauk Harley. Signed release paper for them to work over the bike. Tech claimed the brakes don’t feel appropriate. Told basic supervisor. Sauk stated they'd obtain the trouble and simply call Dave.

Now I have taken it in to have a entrance tire changed and now they say I need new wheel bearings Then I also was owning the brake fluid remember completed now I need another aspect to repair the abs method . What’s next. All through All of this Harley has excellent customer service and mechanics though the bicycle seems to end up during the store a couple of more situations than predicted for only having 16000 miles. I’m seriously unhappy in that bike now I don’t know if I need to help keep it. So dissatisfied

HD is a superb American Business or at the very least it use to become. This is a large insult towards your heritage and if This can be the route your dealers and enterprise is heading in I look ahead to your demise.

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